Résumé
This complete summary of the ideas from Frederick Newell's book "Loyalty.Com" shows how Customer Relationship Management is the process of making it easier and easier for customers to do business with you because you understand what they need better than anyone else. In his book, the author demonstrates some proven techniques for nurturing the company-customer relationship and how to find out what customers want and act accordingly. This summary will teach you how to adopt the correct techniques to take advantage of this strategy and the benefits that it could bring to your business.
Added-value of this summary:
• Save time
• Understand key concepts
• Expand your knowledge
To learn more, read "Loyalty.Com" and learn how to create great relationships in order to increase your company's profits.
Auteur
Caractéristiques
Éditeur : Must Read Summaries
Publication : 29 septembre 2014
Intérieur : Noir & blanc
Support(s) : Livre numérique eBook [ePub]
Contenu(s) : ePub
Protection(s) : Marquage social (ePub)
Taille(s) : 1,34 Mo (ePub)
Langue(s) : Anglais
Code(s) CLIL : 3929
EAN13 Livre numérique eBook [ePub] : 9782511016022
EAN13 (papier) : 9782511045756
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